Effective Date: 7/17/23
This Privacy Policy outlines how Rooftops & Basements ("we," "us," or "our") collects, uses, discloses, and protects the personal information of individuals ("users" or "you") who interact with our website and services. We are committed to safeguarding your privacy and ensuring the security of your personal information.
Information We Collect
When you create a user account on our website, we may collect personal information such as your name, email address, contact details, and billing address. When you make a payment for an event, we may collect payment-related information, including credit card details and transaction history. We may also collect additional information you voluntarily provide, such as your preferences or feedback.
Log Data
Our servers automatically record certain information when you access or use our website. This may include your IP address, browser type, operating system, referring URLs, pages visited, and other interactions with the website.
Use of Information
We use your personal information to create and manage your user account, process event registrations, and facilitate payments for the events you attend.
Communication
We may use your contact details to communicate with you about event updates, registration confirmations, payment receipts, and other relevant information. With your consent, we may also send you promotional emails or SMS marketing messages about our events, special offers, or related services. You can opt-out of these communications at any time.
Improve and Personalize
We analyze user preferences and behavior to improve our services, enhance user experience, and personalize content and recommendations.
Legal Compliance
We may use or disclose your personal information as required by applicable laws, regulations, or legal processes.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission or storage over the internet is 100% secure. We cannot guarantee the absolute security of your information.
Third-Party Disclosure
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, managing events, or providing related services. These third parties are obligated to protect your information and use it solely for the purposes we specify.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Age Restriction
Our website and services are intended for individuals aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, please refrain from using our website or providing any personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website or through other communication channels.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at hello@rooftopsandbasementscom.